How Diversity & Inclusion is Relevant to all Organizations

Many organizations are creating diversity councils.

The first problem for Diversity & Inclusion initiatives outside of the West is that the terms “diversity” and “inclusion” do not translate cleanly into many languages, meaning that many leaders and employees cannot absorb the terms. In simple terms, diversity refers to variance and variability from a cultural norm. In organizational terms, diversity refers to […]

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Are All Stereotypes Bad?

Stereotypse vs Generalizations

The modern working world is increasingly diverse, and in situations where diversity prevails, people can sometimes fall back on inaccurate assumptions about others. This is where the difference between stereotypes and generalizations comes in. According to our definition here at TMC-Berlitz, stereotypes are judgmental beliefs about a group or members of a group and are […]

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Why Is Diversity So Hard To Achieve?

Diversity and Inclusion

With increasing demands on global companies for responsiveness, adaptability, innovation, speed and responsible corporate citizenship, organizations cannot afford to dismiss the potential benefits of Diversity & Inclusion (D&I). D&I pushes the limits of both personal and organizational biases to help individuals and companies realize their full potential. However, bringing D&I to an organization can initially […]

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Culture and Communicating Clearly

Multi ethnic business people

Culture and frame of reference directly influence people’s communication style, from how they phrase messages, to how they deliver criticism and feedback, to how close they prefer to stand to their interlocutors while talking. By understanding your own communication preferences, you can learn about those of others. Then you can decide how to best communicate […]

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Developing a Global Mindset

Global business

In this day and age, marketplaces are becoming more and more globalized, and there is rapid international expansion in every sector. This means today’s business leaders need to be ready to work and interact with people from a variety of cultural backgrounds. Traditionally, business leaders operating in more familiar zones knew what to expect of […]

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Connecting In The Global Workplace: The National Level of Culture

National cultures

Many think of culture as a singular phenomenon that varies only across geographical barriers. However, we acknowledge that culture exists on six distinct levels, and that taking these levels into account can help individuals adjust to different cultural surroundings as they encounter them at work, at home and abroad. The six levels of culture are: […]

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Where You Belong: Identity Group Culture

Identity group at work.

Many think of culture as a singular phenomenon that varies only across geographical barriers. However, we acknowledge that culture exists on six distinct levels, and that taking these levels into account can help individuals adjust to different cultural surroundings as they encounter them at work, at home and abroad. The six levels of culture are: […]

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Beyond Language: Communication Across Cultures

Communicating Across Cultures

One thing that many people first assume when starting their journey toward cultural competence is that language is the only element of communication. However, communication depends highly on cultural preferences, specifically the interaction style preferences. Communication varies so much by culture, it is just as important to learn about a person’s interaction style as it […]

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Virtual Team Successes and Stresses – A Case Study

Virtual Team Successes and Stresses

Virtual teaming, that is, working on teams whose members are not present in the same location, is a fact of our modern, globalized business world. Virtual (or diverse and dispersed) teams are prevalent not only in multinational companies with offices in different countries, but also in academic and non-governmental institutions with bases across the world. […]

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How Important Is Global Acumen?

Global acumen is an important precursor to cultural competence

For many years, the development of global acumen primarily focused on people in an organization’s home country who needed to better understand the few countries in which their company operated. But today, when it is common for an organization to conduct up to 80 percent of its business outside the country that houses the central […]

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