Are All Stereotypes Bad?

Stereotypse vs Generalizations

The modern working world is increasingly diverse, and in situations where diversity prevails, people can sometimes fall back on inaccurate assumptions about others. This is where the difference between stereotypes and generalizations comes in. According to our definition here at TMC-Berlitz, stereotypes are judgmental beliefs about a group or members of a group and are […]


An Overview Of Development Methods

Employee Development

When organizations put effort into developing their talent, they are not just providing employees with skills they can use on the job; they are showing their workforce that they are a valued part of the organization and that they deserve investment. This increases employee engagement and satisfaction, leading to better returns for the organization as […]


A Delegator’s Troubleshooting Guide

Listening is a skill

Delegating tasks is one of the most efficient ways managers can ease their burden and also involve employees in important organizational work. While it is usually out of necessity that managers pass work on to their employees, those employees on the receiving end tend to feel a greater sense of responsibility and engagement – which […]


Why Is Diversity So Hard To Achieve?

Diversity and Inclusion

With increasing demands on global companies for responsiveness, adaptability, innovation, speed and responsible corporate citizenship, organizations cannot afford to dismiss the potential benefits of Diversity & Inclusion (D&I). D&I pushes the limits of both personal and organizational biases to help individuals and companies realize their full potential. However, bringing D&I to an organization can initially […]


A Business Case for Diversity

Diversity pays off!

Today’s workforce is becoming increasingly diverse, with employees and leaders coming from different backgrounds and with different levels of ability. Many leaders know that diversity is becoming the norm, but do not necessarily pursue or embrace it. Some leaders even treat diversity as simply a legal requirement forced on them by national quotas and fail […]


Affinity Teams Go Global

Affinity Teams

Today’s globalized business world is highly diverse, with people from myriad different backgrounds, including ethnic, racial, linguistic, generational and gender-based. Companies are seeing more diverse employees, partners and leaders, not to mention more diverse clients and potential markets. Considering how diverse so many companies are, many employees and organizational leaders still have a way to […]


Culture and Communicating Clearly

Multi ethnic business people

Culture and frame of reference directly influence people’s communication style, from how they phrase messages, to how they deliver criticism and feedback, to how close they prefer to stand to their interlocutors while talking. By understanding your own communication preferences, you can learn about those of others. Then you can decide how to best communicate […]


Building a Sense of Community on Your Team

Better collaboration takes cultural competence

Today’s team leaders are increasingly managing more diverse groups of people and people who interact virtually. One special challenge for modern team leaders is building a sense of community and inclusion among team members. Ensuring that all members feel a sense of community and trust in each other, as well as in their team leader, […]


Developing a Global Mindset

Global business

In this day and age, marketplaces are becoming more and more globalized, and there is rapid international expansion in every sector. This means today’s business leaders need to be ready to work and interact with people from a variety of cultural backgrounds. Traditionally, business leaders operating in more familiar zones knew what to expect of […]


Succeeding Together: The Team Level of Culture

Working together for success

Many think of culture as a singular phenomenon that varies only across geographical barriers. However, we acknowledge that culture exists on six distinct levels, and that taking these levels into account can help individuals adjust to different cultural surroundings as they encounter them at work, at home and abroad. The six levels of culture are: […]